codewize
IT Support & Helpdesk

Managed IT Support & Helpdesk Services
Fast response. Zero downtime.

Remote and on-site support throughout Miami-Dade and South Broward. One monthly rate covers everything - no hourly charges, no surprise invoices, no ticketing queues.

What's Included

Everything covered under one flat rate.

No tiered plans or service menus. Hardware, software, cloud, phones, and security - all included.

Remote Helpdesk

Fast remote support for day-to-day issues - software errors, login problems, slow machines. Most resolved same day without a site visit.

On-Site Visits

When remote won't cut it, Code Wize comes to you. On-site throughout Miami-Dade and South Broward - typically same day or next morning.

24/7 Monitoring

Servers, workstations, and network devices monitored around the clock. Issues caught and addressed before they become outages.

New Employee Setup

Computer configured, email active, software installed, permissions set. New hires can work on day one instead of waiting days for IT.

Backup & Recovery

Automated, tested backups running daily. If ransomware hits or a drive fails, your data comes back fast.

Patch Management

OS updates, software patches, and security fixes deployed automatically - keeping devices secure without disrupting your team.

How It Works

Getting started is straightforward.

No drawn-out onboarding. No multi-month IT audits before anything gets done.

1
Free 30-min call

Walk through your current setup, devices, and pain points. No obligation, no pitch.

2
Flat-rate proposal

One monthly number covering everything discussed. No surprise charges later.

3
Onboarding (1–2 days)

Monitoring deployed, documentation done, backups configured. You're covered.

4
Call when you need us

That's it. Reach out when something comes up. Code Wize responds - not a ticketing queue.

Flat Monthly Pricing

Fixed monthly rate based on your number of devices and scope. No hourly billing, no call charges, no surprise invoices.

  • One monthly number, agreed upfront
  • Unlimited remote support included
  • On-site visits included for Miami-Dade & South Broward
  • 24/7 monitoring included
  • No long-term contract required
Get a quote →

Who this is for: Contractor offices, accounting firms, and insurance agencies in Miami-Dade and South Broward - typically 2 to 50 employees - who need their technology handled without hiring full-time IT staff.

Let's get your technology sorted.

Free 30-minute call. We'll look at what you have and tell you plainly what needs to change.

Book a free consultation →

Serving Miami-Dade & South Broward · Response within a few hours

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